Last Updated: January 2025 - Please read these terms carefully before using our website or buying our products.

1. Agreement to Terms

By using our website, you agree to follow these rules. These terms apply to everyone who visits en-pitchblack.com or buys Pitch Black Sleep Supplement. If you don't agree with these terms, please don't use our website.

We can change these terms at any time. When we make changes, we will post the new terms on this page. It's your job to check this page for updates. If you keep using our website after we make changes, it means you agree to the new terms.

Quick Summary: Using our website means you agree to follow our rules. We can change these rules, so check back sometimes.

2. Website Usage Rules

What You Can Do

  • Browse our website to learn about Pitch Black Sleep Supplement
  • Read product information and customer reviews
  • Contact us with questions about our products
  • Buy our products through our official order links
  • Share our website with friends and family

What You Cannot Do

  • Copy our website content without asking us first
  • Use our website for illegal activities of any kind
  • Try to hack or damage our website
  • Pretend to be us or use our name without permission
  • Send spam or viruses through our contact forms
  • Post false reviews or misleading information

3. Product Purchase Terms

How to Buy

You can buy Pitch Black Sleep Supplement through our official order links. When you click our "Order Now" buttons, you'll go to our secure payment page. You must be 18 years old or older to buy our products.

All purchases go through our trusted payment processor. Your credit card information stays safe and secure. We don't store your payment details on our website.

Product Prices

Prices can change without notice. The price you pay is the price shown when you complete your order. Special offers and discounts have time limits. We can't honor expired deals or pricing errors.

Current Pricing: Check our main website for the latest prices and special offers. Bulk discounts available for multi-bottle orders.

Shipping and Delivery

We ship to addresses in the United States. Shipping times depend on your location and the shipping method you choose. We're not responsible for delays caused by the shipping company or weather problems.

  • Processing Time: 1-2 business days
  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
  • Free Shipping: Available on qualifying orders

4. Money-Back Guarantee and Returns

Our Guarantee Promise

We offer a 365-day money-back guarantee on all Pitch Black purchases. If you're not happy with your results, you can get your money back. This gives you a full year to try our product.

Important: To get a refund, you must contact our customer service team. We can't process refunds without hearing from you first.

How to Get a Refund

  1. Contact our customer service team by email or phone
  2. Tell us your order number and reason for the return
  3. Follow the return instructions we send you
  4. Wait for processing - refunds take 5-10 business days

Refund Rules

  • You have 365 days from your purchase date
  • We refund the product cost but not shipping fees
  • You pay return shipping costs unless the product was damaged
  • Refunds go back to your original payment method

5. Product Information and Health Claims

FDA Statement

The FDA has not checked our product claims. Pitch Black Sleep Supplement is not meant to diagnose, treat, cure, or prevent any disease. This is a dietary supplement, not a medicine.

Health Warning: Talk to your doctor before taking any new supplement. This is especially important if you have health problems or take medications.

Results May Vary

Not everyone will get the same results from our product. The testimonials and results shown on our website are from real customers, but your experience might be different. Many things affect how supplements work for you.

Ingredient Information

We list all ingredients on our product labels. If you have allergies or food sensitivities, read the label carefully. Our product contains natural ingredients, but natural doesn't always mean safe for everyone.

6. Intellectual Property Rights

Our Content

We own all the content on our website. This includes our text, images, videos, and design. You can't copy, steal, or use our content without asking us first. This rule protects our hard work.

Trademark Protection

"Pitch Black" is our trademark. You can't use our name, logo, or brand to sell products or promote your business. Only we can use our trademark for commercial purposes.

Third-Party Content

Some content on our website comes from other companies. This includes payment processors and shipping companies. We respect their rights, and you should too.

7. Privacy and Data Collection

Information We Collect

We collect information to process your orders and improve our website. This includes your name, address, email, and phone number. We also track how you use our website to make it better.

How We Use Your Information

  • Process and ship your orders
  • Send you order updates and tracking information
  • Answer your customer service questions
  • Improve our website and products
  • Send marketing emails (you can opt out anytime)

Privacy Promise: We don't sell your personal information to other companies. Read our full Privacy Policy for more details about how we protect your data.

8. Limitation of Liability

What We're Not Responsible For

We try our best, but we can't control everything. We're not responsible for problems caused by things outside our control. This includes internet outages, shipping delays, or how the product works for you.

  • Technical problems with our website
  • Shipping delays or lost packages
  • Side effects or allergic reactions
  • Results that don't meet your expectations
  • Problems with third-party websites we link to

Damage Limits

If we are responsible for damages, we'll only pay up to the amount you paid for the product. We won't pay for indirect damages like lost wages or emotional distress. This protects our business while still being fair to customers.

9. Third-Party Links and Services

External Links

Our website links to other websites for your convenience. We don't control these other websites or check their content. When you click these links, you leave our website and use their services at your own risk.

For more information about sleep supplement alternatives and comparisons, you can visit our comprehensive alternatives guide which provides detailed analysis of different sleep support options.

Payment Processing

We use trusted payment processors to handle your orders. When you buy our products, you also agree to their terms of service. We choose reliable companies, but we don't control their systems.

10. Age Requirements

You must be 18 years old or older to use our website and buy our products. If you're under 18, you need a parent or guardian to make purchases for you. This rule follows legal requirements for supplement sales.

Parental Guidance: Parents should supervise minors who visit our website. Our products are designed for adult use only.

11. Governing Law

These terms follow the laws of the United States. If there's ever a legal dispute, it will be handled in U.S. courts. This applies even if you live in another country.

If any part of these terms becomes illegal or unenforceable, the rest of the terms still apply. We'll work to replace any invalid terms with similar valid ones.

12. Changes to Terms

We can update these terms when needed. Changes might happen because of new laws, business updates, or customer feedback. We'll always post the new version on this page with a new date.

Big changes will be announced on our website or through email. It's your responsibility to check for updates regularly. Continuing to use our website means you accept any new terms.

13. Termination

We can stop providing our services to you if you break these terms. This includes blocking your access to our website or canceling your orders. We don't have to warn you first, but we usually will.

You can also stop using our services anytime. If you have pending orders, we'll still fulfill them according to these terms. Cancelled accounts don't get refunds unless eligible under our guarantee.

14. Contact Information

Questions About These Terms?

We're here to help explain anything that's unclear. Contact our customer service team if you have questions about these terms or how they apply to your situation.

Email: [email protected]

Website: https://en-pitchblack.com

We usually respond to emails within 24-48 hours during business days. Please include your order number if you're asking about a purchase.

Final Note: These terms protect both you and our business. By following these rules, we can provide better service and products to everyone. Thank you for choosing Pitch Black Sleep Supplement!